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Klarna Integration

Becca avatar
Shared by Becca • November 21, 2024

Note: You must enable Klarna in your Dubsado payment settings to start using it.

We’re thrilled to announce our new integration with Klarna, another powerful “Buy Now, Pay Later” option to streamline client payments in Dubsado. This new feature is built to elevate your sales, drive more conversions, and offer greater flexibility for your clients.

What is Klarna?

With Klarna, clients can pay in easy installments over time, giving them flexibility while you enjoy the benefit of receiving the entire payment upfront.

Availability

  • Available to merchants in Australia, Austria, Belgium, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States
  • Users in the above countries invoicing in AUD, CAD, CHF, CZK, DKK, EUR, GBP, NOK, NZD, PLN, RON, SEK, or USD

Key features

  1. Automatic integration: Klarna is now available for all eligible Dubsado accounts to opt-in, if wished.
  2. Seamless checkout: Appears on invoices over $50 for the full balance.
  3. Flexible payment options: Depending on their location, clients can choose from various installment plans.
  4. Upfront payment: You receive 100% of the funds immediately (minus the transaction fees, of course).
  5. Risk-free: Klarna handles all payment collection and assumes any repayment risks.

How to enable Klarna

You can turn it on by going to Settings ➔ Payments and invoices and toggling on the “Accept Klarna payments” option.

How it works

1. Your client clicks pay now on the invoice total Klarna at checkout for eligible invoices.

2. They choose a payment plan that fits their budget.

3. You receive the full payment amount upfront from Klarna.


4. Klarna manages the installment payments with your client.

What happens if I need to submit a refund

Refunds can be issued within Dubsado or Stripe within 180 days.

Klarna payment options for your clients

Depending on their location, buyers have the flexibility to select from various payment options:

  • In four interest-free installments (US, AU, CA, NZ).
  • In three interest-free installments (FR, CZ, GR, IE, IT, PT, ES, UK).
  • In 30 days (AT, BE, DK, FI, DE, NL, NO, PL, SE, UK).
  • Instantly with one-click payment (AU, AT, BE, CA, DE, IT, NL, PL, PT, ES, SE, CH).
  • Via financing, up to 36 months 0% APR and interest-bearing options (AU, FI, DE, NO, SE).

Important limitations

  • Klarna cannot be used on autopay, recurring invoices or with surcharging.
  • It's only available for one-time, full-balance payments.

Benefits for your business

  • Increased revenue: Businesses using Klarna have seen up to a 6.6% increase in revenue on eligible sessions.
  • Higher conversion rates: Enjoy up to a 30% boost in conversion rates on purchases of $50 or more.
  • Improved cash flow: Receive full payment upfront, enhancing your financial stability.
  • Expanded customer base: Attract clients who prefer flexible payment options.
  • Reduced risk: Klarna takes on the responsibility of collecting payments and managing any associated risks.

Standard pricing

While this is slightly higher than standard processing fees, the benefits often outweigh the cost due to increased sales, higher conversion rates, and improved cash flow.

Country

Rate

International

Currency Conversion

US/Canada

5.99% + 30c

+1.5%

+1%

Austria, Belgium, Germany, Netherlands, Switzerland

2.99% + 45c

+1.5%

+1%

Denmark, Finland, Norway, Sweden

2.99% + 40c

+1.5%

+1%

Czech Republic, France, Greece, Ireland, Italy, Poland, Portugal, Romania, Spain, United Kingdom

4.99% + 45c

+1.5%

+1%

Australia, New Zealand

4.99% + 55c

+1.5%

+2%

Eligibility criteria for Klarna to appear

  1. You're using Dubsado Payments.
  2. Your business is located in the available regions (see above).
  3. The total invoice amount (including tip) must be greater than $50. Payment maximum varies by customer and geography ($10K maximum in the US).
  4. The client is paying the entire invoice balance.
  5. The invoice is not a recurring invoice, scheduler invoice, or an invoice with autopay already enabled.
  6. Your business category is not on the list of blocked categories.

Who can use Klarna?

Almost all industries that use Dubsado can use Klarna. If you are not seeing the option to enable Klarna, please contact us.

Support

If you have any questions or need assistance with Klarna, our support team is here to help. Contact us at hello@dubsado.com

We're excited to see how Klarna will help boost your sales. Start using this powerful payment solution today and watch your conversions skyrocket!

FAQ

Can you use Klarna with Affirm?

Yes, you can use both Klarna and Affirm together. When both are toggled on your clients will be able to choose between the two.