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New feature

Big news: Notes and call logs are now on the mobile app!

Becca avatar
Shared by Becca • August 20, 2024

Don't have the Dubsado mobile app? Join over 10,500 users who are managing their business on the go. Download now from the App Store or Google Play!

You can now access, create, and edit notes and call logs on your phone from a project or client level.

Where to find notes and call logs

For project notes and call logs:

  1. Open a project in the app
  2. Look for the "Notes" tab at the top
  3. Voila! View, add, edit, or remove to your heart's content

For client notes and call logs:

  1. Tap "MORE" in the main nav menu
  2. Click "Clients"
  3. Select your client
  4. Spot the notes icon at the top right
  5. Hit the + to add a call log or note

How notes work

Notes in Dubsado work smart to keep you organized. Like in the web version of Dubsado, when you add a note to a client's profile, it's like giving them a digital sticky note that follows them everywhere. This note will appear in every project you create for that client, ensuring you always have their key information at hand. On the flip side, project-specific notes stay put. If you jot down a note within a project, it remains there, keeping project details separate from general client information. This way, you maintain a clear distinction between overarching client notes and project-specific details. For instance, I added a note about Samantha Winters' preference for email communication in her client profile, however, you'll see this note in all her projects.

But if I add a note in her project, it will only appear in that particular project. As you can see here, I added a note in her project about things only pertaining to this project. These will only show in this project and not the client profile.

Deleting a note or call log

You can remove notes or call logs by clicking the three dots on that note “card” and then click delete.

Editing a note or call log

You can edit a note or call log that you have already created by simply clicking on that “card”. Clicking the back button saves your progress.

Hope you enjoy this update! Any questions, send our team a chat or email, hello@dubsado.com