Latest updates from the Dubsado team
New feature
Available on all plans

Streamlining your payments in Dubsado with Dubsado Payments powered by Stripe

Becca avatar
Shared by Becca • April 16, 2024

🎉 Note: If you are an existing Stripe user, Dubsado Payments powered by Stripe is slowly rolling out you. Keep an eye on your email for updates and more info below.

At Dubsado, we believe that a seamless payment process is the cornerstone of your thriving business. We've made it our mission to develop and continuously improve Dubsado Payments, so you can streamline your transactions, boost conversions, and ultimately achieve your business goals with ease. By choosing Dubsado Payments, you're not just gaining a tool; you're partnering with a company that is invested in your success every step of the way.

Dubsado Payments is thrilled to support merchants in 37 countries and process payments from your clients all over the world, featuring the same competitive fees that Stripe offers! Dubsado Payments powered by Stripe offers a new suite of tools that will enhance your businesses payment experience. We all know, a smooth payment experience means happy clients.

Get connected today by logging into Dubsado and accessing the "Payments and invoices" section in settings.

Are you already a Stripe user? Don’t connect to Dubsado Payments just yet! Since you’re already a valued Stripe user, we are working with Stripe to bring your account over to Dubsado Payments. If you have questions around this, please reply back to this email.

Let’s dive in to all the excitement that Dubsado Payments brings to you and your client experience.

Enjoy processing rates you're used to

Dubsado Payments powered by Stripe, offers the same competitive processing rates as Stripe while delivering a more seamless and user-friendly payment experience. (View processing rates here) By integrating Stripe's trusted technology with Dubsado's intuitive platform, we've created a solution that prioritizes value, convenience, and security. Enjoy peace of mind knowing your transactions are handled by a reliable partner, while benefiting from Dubsado's powerful tools and dedicated support. Our goal is to provide you with a payment processing solution that simplifies your workload and enhances your clients' experience.

Processes more with Dubsado Payment's higher ACH volume

ACH payments, also known as bank transfers or direct bank payments, are a convenient and secure way to move funds electronically between US bank accounts. With our close partnership with Stripe, we were able to negotiate a higher initial ACH limit than what Stripe normally offers. With Dubsado Payments, you get a $20,000 weekly rolling 7 day processing volume. This is only available in the US at this time. No more needing to worry about hitting those old ACH limits when you choose Dubsado Payments.

Unlock a new payment experience in Dubsado, ACH autopay

Big news! With Dubsado Payments, ACH/US bank transfers are now available with autopay, making it easy for your clients and low on fees for you. Previously, in Dubsado you could only have autopay with just the option for credit cards, but exclusively with Dubsado Payments, US users can unlock the ability to have clients pay via their US bank account. (Psst. ACH fees are .8% with a max fee of $5). Additionally, our new payment screen includes a smoother experience for clients paying with a US bank account. More info on autopay here.

Conveniently process refunds directly in Dubsado

Dubsado Payments is designed to streamline your payment processing and management, saving you valuable time. One of the key benefits of using Dubsado Payments is the ability to process refunds directly from your Dubsado invoice, eliminating the need to navigate to an external platform. This seamless integration allows you to handle refunds efficiently, all within the familiar Dubsado interface. By simplifying the refund process, Dubsado Payments helps you save time and maintain a smooth workflow.

Get your money when you need it, enjoy a low instant payout rate

Quick access to funds is critical for businesses today. We’re proud to offer Stripe Instant Payouts to help you get paid fast. Stripe Instant Payouts, with Dubsado Payments, is just 1% in eligible countries (except Australia which is 1.5%). Visit this page for the conditions and eligibility requirements on instant payouts.

We've made it even easier for your clients to pay

Your clients get to experience effortless invoice payments like never before with our new client payment process. We've streamlined the entire payment workflow, allowing your clients to complete transactions in just a few clicks. Your clients can say goodbye to navigating through multiple fields and say hello to a seamless, user-friendly interface that saves time and reduces frustration. By providing a smoother payment experience, you'll build stronger relationships with your clients and create a positive impression that lasts. Check it out!

Get elevated payment support

Our deepened partnership with Stripe gives Dubsado Payments users access to an elevated level of support.

We understand that reaching out for help often means you've encountered a challenge, and that's why we've ensured a dedicated team is ready to assist you promptly and efficiently. To make sure you receive the best possible assistance, we recommend starting by contacting our Dubsado support team first. Our dedicated customer care team will work closely with you to resolve any issues and, if needed, can seamlessly escalate your case to our dedicated Stripe support channel. This approach ensures that your concerns are addressed through the most efficient and effective path. With this enhanced support structure, you can have peace of mind knowing that you're not alone when navigating payment-related concerns.

ACH payments show pending until processed

Keep your business running smoothly with ACH payments through Dubsado! While these bank-to-bank transactions may take a bit longer to process, the lower fees make it all worthwhile. Don't worry about interruptions – even when a payment is pending, your workflows, payment plans, and other automations will continue without a hitch. If an ACH payment fails, we'll promptly notify you via email, so you can address it right away. Enjoy the benefits of cost-effective ACH payments while keeping your operations flowing seamlessly with Dubsado Payments.

Stripe + Dubsado working together

We're thrilled about our enhanced Stripe integration, which brings key benefits to Dubsado users. Now, important notifications from your Dubsado Payments Stripe account will be conveniently displayed within Dubsado. With timely alerts, you can stay informed and take prompt action.

Connect to Dubsado Payments

If you are an existing Stripe user, Dubsado Payments powered by Stripe is slowly rolling out you. Keep an eye on your email for updates. Please chat in with any questions!

If you are new to Stripe or connected to another payment processor in Dubsado, head to settings >> payments and invoices and click "Get started".


What is next for Dubsado Payments?

We are so excited for future plans we have for Dubsado Payments. Somethings that are in the works right now:

  • Surcharging - Coming in May... We're always looking for ways to help you make more money in your business and soon we will be introducing surcharging; adding a fee to your invoices to help cover credit card processing fees. This means you could potentially see a credit card processing fee close to $0 per transaction (We recognize that not everyone prefers to charge extra fees to their clients, and in some areas, it's not allowed. That's why this feature is completely optional. If you choose not to use it, simply keep it disabled in your account.)
    For those in states and countries where charging extra fees to clients isn't permitted, this feature will automatically be disabled to comply with local regulations. Rest assured, we're working with a top-tier compliance agency to ensure we adhere to all relevant laws and guidelines.
  • Google Pay + ApplePay
  • Automatic branded receipts emailed to your clients after they pay
  • Buy now, pay later options
  • In-person payment terminals
  • Additional bank-to-bank processing for other countries
  • And more...

That's all for now! We cannot wait to share more exciting updates in the near future.