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Update

Send Later in Email Replies

Becca avatar
Shared by Becca • October 14, 2022

Originally posted: February 26th, 2020

One of Dubsado's fun, secret feature is the ability to schedule an email to go out a later time. When in a project, you can draft an email and click on the arrow next to the Send button to select when you want the email to actually be sent. We have updated this feature a bit so that you can now also schedule email replies!

*Note that the Send Later option for emails is only available on emails assigned to a project and not available in the address book.

If you know how to schedule out emails within a project, then you already know how to do so for email replies! The option to send later has been added directly into the reply composer itself Next to the Send button you will see an arrow. Clicking this arrow will bring up three preset options for when the email will go out: 3 hours from then, 9AM the next day, or one week later.

Selecting any of these option will create a one-action workflow that will send that email out. If you wish to adjust the time that the email is sent, you can do so by editing that "Delayed Email" workflow within the project.

If, for whatever reason, you wish to delete an email thread that has a scheduled reply, you will still have the option to do so! When you do so, you will see an additional warning to inform you that the email is still scheduled to be sent. Deleting the email thread will NOT stop that reply from being sent. To cancel the reply, you will need to archive that one-action workflow within the project.